The Ephemaera Journal (Mail) Club – Frequently Asked Questions
Joining & Billing
Join before the before the 16th of the month to receive that months mail.
So if you sign up October 15th you will receive the October mail. If you sign up October 16th you will receive November’s mail.
Billing is per month and will be on the same day you originally purchased the membership. So if you purchased and paid your membership on October 15th, the next billing date after is November 15th.
Shipping
The Ephemaera Journal (Mail) Club ships worldwide. Shipping costs are included in the membership cost. The mail will be sent out in an envelope with a postal stamp. A very authentic experience, but that means you do not receive tracking information for your mail. Delivery times vary per country, please allow up to 21 days for you mail to arrive on your doorstep (or mailbox). If you haven’t received your mail after that period, please contact me at info@ephemaerajournalclub.com.
Canceling/refunds
You can cancel your membership at anytime via your account. Cancellation before the 15th of the month means you will not be billed for that month and will not receive that months mail. Cancellation after the 15th means you will be billed for that month and will receive that months mail. So if you cancel October 15th, you will not receive October’s mail. If you cancel October 16th you will receive October’s mail, but not November’s mail. A lot of work and preperation goes into making sure the mail made and delivered to members. Refunds are not available.